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Our Commitment

The Good Shepherd Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We ensure that all our recruitment and employment practices reflect this commitment.


The safety and wellbeing of every child in the care of St Mark and All Saints Primary School and Nursery is our absolute priority. We expect all of our staff, pupils, parents, LGC members, Trust directors, visitors, contractors and third party professionals to share this view. The safeguarding and protection of children is everyone’s responsibility.


Designated Safeguarding Leads

The term “Designated Safeguarding Lead” (DSL) is used in the DfE Keeping Children Safe in Education document and refers to the person accountable for overseeing the safety and wellbeing of the children in the care of their setting. The role of the DSL must be fulfilled be a member of the schools senior leadership team to ensure that they have appropriate authority and status to provide advice and support to other staff on child welfare and child protection matters.

Designated Safeguarding Lead - Mrs Caroline Mallett, Headteacher

Deputy Designated Safeguarding Lead - Mrs Katie Wilson, Assistant Headteacher

Designated Safeguarding lead - Mrs Alice Westbrook

Designated Safeguarding lead - Mrs Jill Mills

Reporting a concern

If you have a concern about a child please contact a DSL by emailing

If your concern is about an adult working or volunteering at the school you should contact the Headteacher, Mrs Mallett by emailing

If your concern is about the Headteacher you should contact the Trust Board Chair, James Friend,  by emailing

Alternatively, you can contact Surrey Children's Services (C-SPA) directly:

Office hours: 0300 470 9100

Out of hours – 01483 517898

Local Authority Designated Officer (LADO)

Monday to Friday from 9am to 5pm

The LADO Service manages allegations against individuals who work or volunteer with children in Surrey. If you have a concern regarding someone who works with children please contact the LADO on 0300 123 1650* or

At St Mark and All Saints we view safeguarding as the responsibility of our whole school community and train all staff at the start of each year in their role in this using remote online learning throughout the year to ensure this learning is refreshed and up to date. This responsibility is shared by all site staff from caretaker and teacher to midday supervisor and office staff.


We use an online system called CPOMS to allow all staff to log worries and concerns, instantly contacting the Designated Safeguarding Leads whether they are on or off site. This same site is used to monitor Special Educational needs, emotional needs and any other additional support children are given which ensures a truly inclusive view of the whole child informed by all school staff. This helps us to make sure no worry or concern regarding a child is ever overlooked or forgotten. We encourage parents to share their concerns by talking to school staff or reporting anonymously via our website.


External services, visitors and providers of clubs are all fully appraised of our safeguarding processes when they sign in at the office and there is a Designated Safeguarding Lead (DSL) contactable at all times when children are on site and during school holidays by emailing

If you would like to see the Trust's safeguarding information, including the safer working practice statement, the following link will take you to the Safeguarding section of the Good Shepherd Trust


     Child Protection and Safeguarding 2023


Report Abuse in Education Helpline - Everyone’s Invited:

0800 136 663

The helpline is a dedicated line for children and young people who have been victims of abuse and for worried adults and professionals that need support and guidance. Run by our fully-trained NSPCC helpline staff, we will offer advice for anyone concerned about current or non-recent abuse.

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